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NEWS Notice
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Can I use a credit card?
2021.04.03 -
Both the restaurant and accommodation services are available for your use. The types of credit cards accepted are VISA, MASTER, JCB, AMEX, DINERS, and UnionPay.
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Can I change the reserved plan?
2021.04.03 -
Your reservation will need to be rescheduled. If you need assistance, please contact the VMG General Inquiries at 0120-210-289 (11:00 AM to 8:00 PM)...
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Can I stay with children?
2021.04.03 -
Children from 0 years old can stay overnight. Please inform us of the age and number of children when making your reservation.
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Please tell me how to book activities.
2021.04.03 -
When making a reservation, please feel free to discuss your desired activities. We will do our best to accommodate your requests.
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Can I stay with my pet?
2021.04.03 -
We apologize, but we kindly ask that you refrain from bringing pets during your stay. There are hotels within our group that do allow pets, so we would appreciate your consideration of those options.
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Is the guest room
barrier-free? -
As our concept is to preserve the charm of historical architecture, we do not accommodate barrier-free access. There may be inconveniences due to stairs and steps.
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Can I use the internet?
2021.04.03 -
The entire room is equipped with internet access (wireless = WiFi). *Please note that there is no free computer provided.
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Is a reservation necessary when using the restaurant?
2021.04.03 -
Both lunch and dinner can be enjoyed without a reservation depending on availability, but we recommend making a reservation in advance for a smoother experience.
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Is it better to inform in advance about dinner and breakfast times?
2021.04.03 -
"We will ask for your time during check-in. If you inform us in advance, we will do our best to accommodate your request, but we also need to ensure that there is enough space between customers."
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