We, the staff who blend into the town and respect and weave its history, are each a concierge of the town.
The VMG Concierge will propose a way to enjoy an experience that can only be found here.
Supporting encounters
that move the heart
Because we blend into the town and respect its history, we provide experiences and moments that allow you to encounter unique ways of spending time and new realizations that can only be found here.
Experience the culture and history left in Japan, starting with your stay at VMG HOTELS. Through the knowledgeable VMG concierge, you will discover new attractions related to the town's history and culture.
As professionals, we will support the best journey that moves the heart.
One&Onlyなサービス
We will assist you in creating special moments unique to VMG, tailored to each individual's preferences and requests, so that you can enjoy experiences that will remain in your memories for a lifetime.
We are happy to provide support tailored to our customers, such as surprises for your companions or assistance for special occasions.
The best journey that can only be found here
We want to deliver moving and emotional moments through travel.
With this feeling in mind, we are waiting for our customers.
Therefore, we will not only respond to the requests we have received but also confront our customers' needs and concerns, providing suitable proposals according to the circumstances.
By suggesting values and ways to enjoy that the customer may not have noticed, we can help you have a more satisfying journey.
VMG HOTELS & UNIQUE VENUES' vision is ""Promoting and Sustaining Culture"," and it repurposes the history and culture rooted in regions throughout Japan into experiences that guests can enjoy.
As bearers "Promoting and Sustaining Culture", each of us knows its history and culture better than anyone else, and understands its charm better than anyone else.
That is why we strive daily to ensure that each customer can experience as many attractions as possible.
By engaging with each customer individually and providing optimal support,
we offer opportunities to recognize emotional richness.
Please feel free to contact us with any travel-related inquiries.
Please submit your request to the concierge.
Reception by phone is this way.
TEL：0120-210-289（Reception hours 11:00 ～ 20:00）