Regarding the impact and business situation following the earthquake that occurred off the Sanriku coast on April 20.
Thank you for your continued patronage of our establishment.
I would like to express my heartfelt sympathies to all those who were affected by the earthquake that occurred off the Sanriku coast on April 20, 2026.
There was no damage to our facility due to the recent earthquake, and we are currently operating as usual. We have prioritized the safety of our customers and have conducted a thorough safety inspection of the premises.
We would like to report on the future business conditions and responses as follows.
"Hokkaido and Sanriku Offshore Aftershock Information"
about
The Japan Meteorological Agency announced the Hokkaido and Sanriku Offshore Aftershock Earthquake Advisory at 7:30 PM on April 20.
In conjunction with this announcement, the government is urging the public to pay attention to information from the meteorological agency and local authorities for about a week, to confirm safe evacuation locations and routes, to secure furniture, and to reaffirm earthquake preparedness in daily life, while maintaining a state of readiness to evacuate immediately upon feeling tremors, all while continuing socio-economic activities.
To customers planning to visit
Currently, our facility is operating as usual.
There is no damage to the building or equipment, and customers can feel safe during their stay.
For the next week, it will be a period requiring more attention to earthquakes than usual. However, to ensure the safety of our customers, we are thoroughly implementing inspections and safety measures within the facility, so please rest assured.
During your stay, we kindly ask for your cooperation in basic safety measures, such as confirming evacuation routes, in case of any emergencies.
Regarding the operation status of public transport
(as of 11 AM on April 20)
Hakodate Airport: Operating as usual.
JR Hokkaido: Operating as usual.
JR East: Operating as usual.
Road conditions: There are no road closures.
Hakodate City Tram: Operating as usual.
Taxi: Operating as usual.
In order to ensure that our customers can spend their time with peace of mind, all of our staff will pay the utmost attention. If you have any concerns, please feel free to contact us.
CONTACT
About Your Stay
TEL: 0120-210-289 (11:00-20:00)
Kazeno Heritage General Inquiries
(VMG General Inquiries)